Privacy Policy

Welcome to Red Hive Digital, Inc. We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our IT services, including SMS communications. Please read this Privacy Policy carefully. By using our website and services, you agree to the terms outlined herein.

1. Information We Collect

1.1 Personal Information
When you visit our website or use our services, we may collect personal information that you voluntarily provide, such as:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, and other details related to your account with us.
• Payment Information: Credit card details, billing address, and other financial information if you make a purchase or use our paid services.

1.2 Usage Data
We collect information about your interactions with our website and services, including:

• Log Data: IP address, browser type, operating system, access times, and referring URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage.

2. How We Use Your Information

2.1 Service Delivery
We use your information to:

• Provide, maintain, and improve our IT services.
• Process transactions and manage your account.
• Communicate with you about your account, services, or support.

2.2 SMS Communications

• We may send SMS messages with your explicit consent for purposes such as account updates, service notifications, or marketing communications.
• You may opt out of SMS communications at any time by replying “STOP” or contacting us directly.

2.3 Marketing and Communication
With your consent, we may use your information to:

• Send promotional materials, newsletters, or other marketing communications exclusively via email or SMS.
• Provide updates and offers that may interest you.

2.4 Analytics and Improvement
We use usage data and cookies to:

• Analyze website performance and user behavior.
• Improve our website and service offerings based on user feedback and trends.

3. How We Share Your Information

3.1 Service Providers
We may share your information with trusted third-party service providers solely to assist us in operating our website, delivering our services, and ensuring seamless communication. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us. Examples include:

• Payment processors for secure transaction handling.
• Hosting providers to maintain and operate our website.
• Email and SMS communication services to deliver updates and notifications.

We do not share, sell, or disclose personal information, including phone numbers, to third parties or affiliates for marketing, promotional purposes, or any use beyond what is necessary to provide our services.

3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:

• To comply with legal obligations.
• To protect our rights or property.
• To prevent or investigate fraud, security issues, or other illegal activities.

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and how they may affect your information.

4. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All information, including phone numbers and SMS communications, is securely encrypted and used exclusively by Red Hive Digital. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices

5.1 Access and Correction
You have the right to access and update your personal information. You can request access to your data or request corrections by contacting us using the information provided below.

5.2 Opt-Out
You may opt out of receiving marketing communications from us, including SMS messages, by following the unsubscribe instructions provided in emails or replying “STOP” to any SMS.

5.3 Cookies
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@redhivedigital.com